Client Testimonials

Dr. Prince,

I wanted to send you some feedback on your business. Medline purchased Excelsior Medical a few years back who had experience with your lab. Recently Medline started a good amount of sterility testing with your lab. I visited the facility a few weeks back and was impressed, but not nearly as impressed as I have been with your People. Selma, Jozef and Andy have been tremendous partners for us. Quite honestly, we have been  a pain in the ass Customer as we need daily sterility results reported to us until we finish our validations (we are almost there)! The Team has been not just willing to accommodate, but also very pleasant about it.

Medline is an 11 billion dollar company and I oversee our global sterilization and technical affairs program. I have great confidence testing our products at Gibraltar and look forward to growing the relationship because of your People. I am sure you already know and recognize this, but just thought you should hear that from a Customer.

Date of Posting: 7 Febuary 2018
Posted By: Joseph Zeman
Medline Industries, Inc.

To Whom It May Concern:

Gibraltar Laboratories has provided outstanding microbiology services for routine sterility product release and endotoxin testing as well as innovative research for decades. I have worked with Gibraltar for this time span and the companies I have been associated with have benefited greatly.

Recently, our greatest regulatory challenges were solved because of their scientific expertise and creativity. New methods were developed to substantiate marketing claims that allow our brand to leap frog the competition. These controlled in vitro studies led to FDA acceptance and critically important to our business medical device marketing clearances were achieved successfully. I can think of no other resource than Dr. Daniel Prince and Gibraltar Laboratories that could have accomplished this for our team.

Moreover, the customer service in providing reports in both research and routine testing product release has been consistently outstanding, especially in short notice and critical time lines. I have become greatly appreciative of having the support of Gibraltar Laboratories in our microbiology study programs and I whole heartedly recommend the services offered by their team of experts.

Richard Jones

Consultant/Adhezion Biomedical

Caldwell University biology students’ had a great experience at their one week summer internships with Gibraltar Laboratories, Inc. They enjoyed working with the on-site co-advisors: Dr. Daniel Prince and Dr. Herbert Prince. The instructing team introduced our college students to the invaluable experience of working in a regulated professional environment in molecular and microbiology applications. The Caldwell University Biology Department faculty was thrilled to learn that Gibraltar accepted three students to this unique program, which was beyond initial expectations. The students appreciated and benefited from the internship, the wonderful work atmosphere and the opportunity to learn from highly experienced professionals. What I cherished most about working with Dan, Herb and their team was their eagerness to share their knowledge, insights, and in-depth subject materials with our students.

Subject: Working with Gibraltar Labs

Hi Daniel,

It has been a delight getting to know and to work with you and the personnel at Gibraltar. If I can be of any assistance to you in the future, please do not hesitate to give me a call. I will be more than happy to speak to any new potential client for Gibraltar as to the excellent service and technical support that you provide to the Pharma Industry.

Wishing you all the Best and give my regards to Richard.

Gibraltar Laboratories was instrumental in EIJ Industries obtaining our EPA Registration of our new sanitizer product. It’s rare to find a group like the one at Gibraltar Laboratories. They combine outstanding customer service, better performance, expert knowledge and competitive pricing. Gibraltar’s team lead by Jozef Mastej and his team members Kristah Kohan and Mahesh Patel did a great job in performing all of our EPA registration requirements timely and accurately. We will continue to partner with Gibraltar in our next endeavor!

Thank you all very much for your rapid responses and all of your excellent work over the past year. I have never worked with nor for a contractor who delivers at the pace and with the quality that you do. Your hard work on our behalf has been a critical part of building a quality system for raw material sampling and finished product release which has us moving into our first in-house clinical batch production next week for which we will also send you release samples. This clinical trial is for a novel, low cost, preventative anti-HIV therapy targeted for use around the globe with a particular focus in the developing world. You may not always get to see directly that your work has this kind of direct connection to impacting a global pandemic, but it most certainly does. We at the Population Council appreciate your work, and will recommend your services to everybody in our extensive network.

I have been in virtual pharmaceuticals for the last ten years and I have worked with many contract organizations. Finding a contractor that exhibits exemplary customer service, attention to detail, and commendable quality systems can sometimes be challenging. The communication between project management and the laboratory is crucial for good client relations, yet it is sometimes not prioritized. The systems in place at Gibraltar for the laboratory operations and project management are detail-oriented and provide proper sample handling, documentation, and client communication. Today’s pharmaceutical contractor relationships demand precise and timely communication. Gibraltar excels at both. It is simply a joy to do business with Gibraltar.

Dear Dan,

The Strategic partnership that was forged many years ago between Royal Labs Natural Cosmetics Inc. and Gibraltar Labs has kept us ahead of our competition. Gibraltar’s expertise in all aspects of cosmetic science and ability to analyze and find solutions to tuff problems sets them apart. The staff is prompt and courteous and ownership is always willing to jump in when needed. Royal Labs feels very confident and lucky to have Gibraltar on their side.

Paul M. Lieber CEO/Founder Royal Labs Natural Cosmetics Inc. . . .

It has been a pleasure working with such intelligent and professional folks as yourselves. I wish you best in the future and always make sure I think of you as additional opportunities might arise in my new role. I will be returning to Pharma.

While in a time pinch and requiring an updated GLP study, I called Gibraltar Labs for a quote. The sales department was very knowledgeable and fast in responding to my requirements and the molecular biology/virology department was able to meet my deadline. The study was completed on time and the price was very competitive. I would recommend Gibraltar and will use them again myself

Continue doing the great job that you have been doing until today. We know that daily Gibraltar Laboratories puts all the knowledge and effort to serve us and others and it is characterized as one of the best laboratories.