Our wonderful customers are the reason we’re in business. Here are some of the great things they’ve said about us.

We’ll do everything we can to make sure you’re a satisfied customer, too!

I have been in virtual pharmaceuticals for the last ten years and I have worked with many contract organizations. Finding a contractor that exhibits exemplary customer service, attention to detail, and commendable quality systems can sometimes be challenging. The communication between project management and the laboratory is crucial for good client relations, yet it is sometimes not prioritized. The systems in place at Gibraltar for the laboratory operations and project management are detail-oriented and provide proper sample handling, documentation, and client communication. Today’s pharmaceutical contractor relationships demand precise and timely communication. Gibraltar excels at both. It is simply a joy to do business with Gibraltar.

Audrey S.

 

Dear Dan,

The Strategic partnership that was forged many years ago between Royal Labs Natural Cosmetics Inc. and Gibraltar Labs has kept us ahead of our competition. Gibraltar’s expertise in all aspects of cosmetic science and ability to analyze and find solutions to tuff problems sets them apart. The staff is prompt and courteous and ownership is always willing to jump in when needed. Royal Labs feels very confident and lucky to have Gibraltar on their side.

Paul M. Lieber CEO/Founder Royal Labs Natural Cosmetics Inc. . . .


Paul M. L.

It has been a pleasure working with such intelligent and professional folks as yourselves. I wish you best in the future and always make sure I think of you as additional opportunities might arise in my new role. I will be returning to Pharma.

Suzanne W.

 While in a time pinch and requiring an updated GLP study, I called Gibraltar Labs for a quote. The sales department was very knowledgeable and fast in responding to my requirements and the molecular biology/virology department was able to meet my deadline. The study was completed on time and the price was very competitive. I would recommend Gibraltar and will use them again myself.

Heather B.

Continue doing the great job that you have been doing until today. We know that daily Gibraltar Laboratories puts all the knowledge and effort to serve us and others and it is characterized as one of the best laboratories.

George C.

Dear Daniel and Gibraltar Chemistry and Microbiology Teams,
Just wanted to leave a note in appreciation of our partnership. I do not think we just outsource some testing to GBL, we consider GBL our reliable, responsive and highly professional partner. We also truly appreciate your support with urgent requests whether it is just a sample testing or complex and involved method validation. Being a small company your quick turnaround time and willingness to work with us to expedite tests on a short notice is very important and greatly appreciated. We hope that our fruitful relationship continues into the future.


Michael L.

Just for the record, Gibraltar is a class 1 laboratory and no matter what the future will bring and where I work I will always come back. Your team is fantastic to work with; we could not live without them!

Thanks from all of us.


Karin E. J.

As a volume test sponsor for Terumo Medical Corporation and, later, Terumo Cardiovascular Systems, Inc., I have always relied on Gibraltar Laboratories, Inc. to provide timely and accurate results for my tests. From their Sales Representatives, Laboratory Management, and Technicians I have received professional guidance and expert advice on protocols, requirements and the efficient conduct of needed testing. Their staff, on a number of occasions, has gone beyond the scope of a typical business relationship to provide test reports on “days off” to facilitate our release and timely shipment of medical supplies. I never hesitate to rely on Gibraltar to provide for my special needs because I have always been made to feel that they are partners in my business.


Bob M.

Dr. Prince and his team at Gibraltar have been very successful in using their creativity in designing microbiology studies that resulted in obtaining FDA marketing clearance. The use of microbiology and scientific principles in their study design provided essential data to demonstrate not only efficacy but clinical relevance that was key in both FDA approval and for marketing introduction.


Richard G. J.

I am writing to thank you and the staff at Gibraltar labs for your continued excellent service. I am always pleased with your turn around time, efficiency and accuracy as well as the top-notch technical input that Gibraltar has provided to Silipos for many years. Gibraltar’s in-depth knowledge of the various ASTM methods surrounding anti-microbial efficacy testing that has been performed for Silipos has been a major key to our success in rapid product introductions and formulation development work. Without your valued assistance we would be far behind where we are currently positioned. Your team continues to be an important extension of our Research and Development capabilities and has proven to be a very economical approach to solving our internal lab limitations in this arena. Again, thank you, Congratulations on Gibraltar Labs 40th anniversary, and I look forward to our continued relationship.

 Charles J. M.

Dear Dan,
The Strategic partnership that was forged many years ago between Royal Labs Natural Cosmetics Inc. and Gibraltar Labs has kept us ahead of our competition. Gibraltar’s expertise in all aspects of cosmetic science and ability to analyze and find solutions to tuff problems sets them apart. The staff is prompt and courteous and ownership is always willing to jump in when needed. Royal Labs feels very confident and lucky to have Gibraltar on their side.

Paul M. L.

In the  six years that I have been fortunate enough to work with Gibraltar  Laboratories, I have been continually impressed by their attention to detail,  enthusiasm, and speed in completing requests, all of which have helped to make  every project and experiment run seamlessly. Furthermore, their welcoming  attitude allowed for me to travel to their site on many occasions so that I  could directly participate in experiments and observe results firsthand, which  was invaluable for the project needs that I had. Dr. Herb Prince and his team  provide exceptional service at a true value to their customers. Congratulations  to Gibraltar Laboratories on 40 years of great customer service!

Stephanie  M. M.

I would like to commend Gibraltar Labs and yourself for many years of excellent service.

Over the years Gibraltar has earned the distinction of being my first and only choice for sterilization validation testing. This distinction stems not only from quality service and competitive pricing but from your commitment to understanding my product and unique test requirements.  Keep up the good work!

Stephen T.

Gibraltar Laboratories, Inc. is clearly a “world class” contract microbiological testing laboratory. It is quite evident that management has championed a culture of cumulative learning and continuous improvement regarding all areas of CGMP compliance and quality assurance capability. Proof of this is evident in the design and construction of the facility, the selection and installation of state of the art equipment and the investment in staffing the organization with highly qualified personnel. The Gibraltar organization has drafted and implemented a full set of well written standard operating procedures and is highly disciplined and thorough in all areas of laboratory controls and record keeping. In many cases they have put procedures and controls in place that exceed CGMP requirements and industry norms.

Bruce D. E.

I have had the opportunity to work with Gibraltar Labs on several projects for a number of different companies. These projects involved sterilization validation for both Gamma and Steam sterilization, biocompatibility testing, cleaning validations, bioburden testing and more. It has been my experience that Gibraltar Labs personnel are very cooperative and professional, and their testing is done in a timely manner. They have also helped me come to understand the field of biological testing, and when they have written a protocol for me that have taken the time to explain the details and rational for the testing. Since the projects that I have worked on with them are with startup companies I also appreciate that they are competitive with their pricing.

In short I would freely recommend Gibraltar Laboratories to others.

Mark F. S.

In the more than 3 years that Tarr has been utilizing the Gibraltar Labs team, they have repeatedly demonstrated the reason why they are the leaders in endotoxin and bioburden analytical. Precise data, thorough report and excellent follow up.”

Marc T.